C.A.R.E. Program

The customer is the reason for all that we do. And caring for the customer and understanding their needs, is essential. The EPCO C.A.R.E. Program outlines our commitment to be unrelenting in our efforts to offer superior service. It starts with an attitude that says our best interests are served only by placing the best interests of our customers first.

Certification: ISO 9001:2008 Registration and the U.S. Senate Productivity Award

Automation: Capital investments in cutting-edge automation mean a larger selection of products, and lower costs

Responsiveness: EPCO's unrelenting commitment to customer service, the customization of a higher degree quality product utilizing the Zero-Leak Gold Design Characteristics to match customer configurations, the EPCO Express shipping program, customer-friendly return goods program and no minimum order quantities are the hallmarks of EPCO responsiveness

Efficiency: EPCO has used the Kan Ban supple principles for over twenty years to insure product availability, quick order turnaround, and 100% on time shipments

ZLG Difference

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